Hanoi Among Cities With High Quality Hotel Service

Hotel service quality in Hanoi has ranked second only behind the German city of Dresden in a recent survey conducted by the prestigious website Trivago. In its survey examining 140 hotels in 100 cities around the world, London in the UK was labeled the worst, receiving many complaints about its expensive bars, slow services, and … Continue reading

Intercontinental Danang Gets Five-Star Status

The Vietnam National Administration of Tourism (VNAT) has recognized the Intercontinental Danang Sun Peninsula as a five-star resort. Intercontinental Danang Sun Peninsula The Intercontinental Danang Sun Peninsula nestled in the hills of Danang’s Son Tra Peninsula was put into operation last June. The resort is attractive to those who want to seek new experiences and … Continue reading

Sheraton Appoints First Local Director Of Sales & Marketing In Vietnam

Sheraton Nha Trang Hotel & Spa is delighted to announce the appointment of Ms Tran Thi My Dung (Mandy Tran) as Director of Sales & Marketing, effective January 15, 2013. With 8 years of expertise in leisure & MICE segments at international hotels, Mandy has been a great asset in driving business to the hotel … Continue reading

2012 Hotelier of the World winners

Their peers have voted, and HOTELS Magazine is proud to be honoring two industry legends this month in our magazine and at an awards ceremony in New York City. Tom Hewitt and Georg Rafael are the 2012 recipients of HOTELS’ Hotelier of the World awards. The awards recognize individuals and their careers, not their companies, … Continue reading

HOTELS Interview: Blazing a trail as a female GM

The hotel industry is seeing an increasing number of women breaking into top leadership roles, and Catherine Racsko is just one example of that trend. Racsko recently took the reins as general manager of Sheraton Nha Trang in Vietnam, becoming one of the first women to manage an internationally branded hotel in that country. Racsko … Continue reading

IHG Details Next Phase of Crowne Plaza Refresh

Crowne Plaza brand

A year after it first announced a plan to refresh the Crowne Plaza brand, particularly in the Americas, IHG outlined details of the next phase of the Crowne Plaza initiative during the 2012 IHG Americas Investors & Leadership Conference in Orlando, Florida. IHG has said the revamped Crowne Plaza is targeting “strivers,” “new-school” business travelers looking … Continue reading

Hotel rates rise despite low occupancy

Foreign tourists take photos in front of the Notre Dame Cathedral in downtown HCMC. The city reports 2.72 million international tourist arrivals in the fi rst nine months Hotels in HCMC constantly complain about low occupancy despite average room rates of 3-5 star hotels in the first nine months rising 1% year-on-year at VND1,995,000 per … Continue reading

Sheraton Hotels in Vietnam celebrate firm’s 75th Anniversary

Sheraton Hotels in Vietnam celebrate firm’s 75th Anniversary From now until November 14, 2012, all three Sheraton Hotels in Vietnam will commemorate the brand’s milestone anniversary with attractive offers All three Sheraton Hotels in Vietnam invite guests to join in the celebration of Sheraton’s 75th anniversary from now until November 14, 2012.  Along with over … Continue reading

How one of NYC’s original boutique hoteliers created a social business before it was trendy

“I enjoy making people happy and making money at the same time!” That’s what Henry Kallan will tell you if you ask what defines him as a hotelier. But before people started talking about “humanizing the brand” and architects made social lounges a centerpiece of hotel design, Henry – who could be considered one of … Continue reading

Starwood opens its largest property worldwide with Sheraton Macao Hotel

The year 2012 is a landmark of many sorts – the fifth anniversary of the Cotai Strip in Macao coincides with the 75th anniversary of Sheraton Hotels & Resorts and the opening of the largest Starwood property globally – the Sheraton Macao Hotel, Cotai Central. A glittering ceremony and spectacular fireworks today marked the inauguration … Continue reading